Let’s get to work

A fractional recruiting, HR, and training agency designed to solve your people operations challenges as they happen.

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Workforce challenges welcomedSolutions ready

Impacts you can measure and feel

  • Steady talent pipeline
  • Faster new-hire ramp-up
  • Higher talent retention
  • Consistent, repeatable training
  • Faster change adoption
  • Fewer compliance gaps and penalties

How it works

  1. 1
    We get to know your current people operations challenges and goals

    Our intake includes a review, where applicable, of your current people operations:

    • Team
    • Technology
    • Vendors
  2. 2
    We design your people operations solutions

    We determine the technology and the level, availability, and duration of support you need.

    Level
    • Lead
    • Support
    Availability
    • Full-time
    • Fractional
    Duration
    • Hours or days
    • Months
    • Year+
  3. 3
    We agree on a timeline and get to work

    We run or support your people operations, communicating and recalibrating as we go.

Our promises

  • Free audit

    Complete our intake form and we’ll share a free audit with some initial recommendations, within 7 business days.

  • Get started fast

    Solutions ready in as little as 30 days

  • Scale as you go

    Just the right amount of support at every stage

  • Satisfaction guaranteed

    If we don’t meet your expectations, we’ll help you find another vendor.

Experience

Support forand counting
  • 200,000+employees
  • 80+job roles
  • 12+industries

Case studies

Showing 22 case studies

Sales Leadership Recruiting

Built a dealer relations leadership team for a musical instrument manufacturer expanding its wholesale market. The dealer network grew by more than 500%.

Manufacturing · 10+ · Sales

Training & Development Team Transformation

Scoped and recruited a new operations learning and development team for a healthcare organization facing increased training demand as it brought dozens of roles in-house. The team expanded onboarding and development support to 10,000+ employees at 180+ locations and made training records more accurate and easier to access.

Healthcare · 10+ · Training and development

Marketing Team Design & Recruiting

Designed a marketing team and recruited its talent for a fast-growing financial services company preparing to go public. After going public, the company acquired its nearest competitor and rose to No. 1 in its industry segment.

Financial services · 20+ · Marketing, Product development

Negative Review Response Training

Built a scenario-based training module that refreshed automotive customer service leaders on the basics of earning customer confidence after negative reviews and customer mistrust rose. As a result, automotive executives reported improved overall customer satisfaction with service representatives.

Automotive · 10,000+ · Customer service

Hair Stylist Professional Development Academy

Built a video-based online academy teaching advanced and trending techniques to a salon network’s professional stylists. Stylist confidence and capability both rose.

Beauty · 200+ · Training and development

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Who we help
  • Operations executives
  • Functional area leaders
  • Founders
  • HR and people operations leaders
  • Frontline team managers
Reviews
  • They pull it off again and again.
  • True professionals who took the time to learn our business.
  • Absorbed our culture immediately.
  • Focused on what actually moves the needle.

Meet your team

“Cape” is short for capability: the power to do something.

The Cape Agency is led by a team of business, HR, recruiting, and training leaders. We build and maintain the people operations infrastructure you need to scale and move. Meet some of the lead advisors →

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